Help Desk Software Install Help Desk Login Process Help Desk Software End User Panel Create New Help Desk Ticket Call Help Desk Software Admin Prefences Help Desk Software Admin Settings Help Desk Administrator User Management Help Desk Software Settings Page

This is the help desk trouble ticket creation page. From here users create new trouble tickets describing a problem they are experiencing. There is also an option for adding an attached file to the trouble ticket. Trouble tickets are assigned a category (for example, hardware) and a priority (for example, critical). This helps trouble tickets better be resolved by administrators.

CopyRight 2005

Simple Help Desk Software